01 · VISION
Your video becomes the diagnosis
We inspect your video and model details to identify the likely fault, so you do not have to find the technical words.
We identify the problem.
Don't explain it.
Show it.
Send a short video or photo. See the likely fault, your price and available repair times.
Start Video Diagnosis →
No phone call needed. Book in about two minutes.
Brands we repair
BOSCHSAMSUNGMIELEHOTPOINTBEKOLGAEGWHIRLPOOL
1
Film it
Record 15 seconds of the problem on your phone.
2
See the price
We show what is wrong and exactly what it costs.
3
Book a visit
Pick a time and pay a £45 deposit. Done.
Why people choose MEND
Repairs without the hassle
Four things we do differently, from the moment you press record to the moment it is fixed.
02 · ROUTES
Honest arrival times
Travel time is built into every slot, so our field team arrives when promised.
We account for the journey.
03 · PRICE
Know the price first
Parts, labour and travel are all shown before you book. A £45 deposit holds your slot.
We show the cost before booking.
04 · RIGHT FIRST TIME
Fixed in one visit
Our expert field engineers arrive with the exact OEM part pre-loaded in the van: zero second trips.
We arrive prepared.
Correct part ready → engineer travels → repair done → no second trip
That is how it works. Now try it.
Show us the fault and let us get it mended.
Start here
Show us the fault.
Type a few words, add a photo or send a short video.
Not ready to upload? Try an example.
Questions
Good to know
Our team repairs Bosch, Samsung, Miele, Hotpoint, Beko, LG, AEG and Whirlpool appliances. Send the model label and we will check the exact machine before you book.
Your estimate shows the genuine part, labour and any travel charge. If an inspection reveals something different, we confirm the new price before doing any extra work.
Yes. Choose Workshop repair for a portable appliance or to avoid the home-visit charge.
Yes. Choose Buy the part to see matching stockists. Always check the model and part number before ordering.
Ready? Show us the fault.
Start diagnosis →